At Amoraya Hotels, we are committed to providing our guests with outstanding service and unforgettable experiences in our hotels and luxury resorts across India. We value your trust in us and strive to maintain a superior level of service.

We recognize the importance of privacy and have crafted this Privacy Policy to explain our practices regarding the collection and use of your personal information when you visit our hotels, restaurants, bars, or our website, and when you fill out forms or become a member of our loyalty programs.

Please read this policy carefully before sharing your personal information with us. By using our websites, you consent to the practices described herein.

Information We Collect

We may gather your personal information in various situations to better serve you, including but not limited to:

• Basic Information: Your name, contact details, date of birth, preferred communication methods, job designation, and business address.
• Reservation Details: Arrival and departure dates, number of guests, room preferences, and transaction history.
• Loyalty Program Details: Membership number, password, and preferences shared while enrolling.
• Health Information: If voluntarily provided, to enhance your experience at our properties.
• Guest Information: Names and contact details of guests accompanying you.

We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian, please ensure your child does not submit personal information without your consent.

Use of Your Information

Your privacy is paramount to us. We do not sell or rent your contact information. We use your personal information to:

• Provide services you request, including room reservations and information on events.
• Send promotional materials and offers tailored to your preferences.
• Conduct surveys to improve our services.

Sharing of Your Information

We may share your personal information with:

• Third-party Service Providers: We engage third parties for services like billing, reservations, and loyalty program management. These parties are contractually restricted from using your personal information for any other purposes.
• Co-sponsored Promotions: We may collaborate with other companies on promotions and may share your information for such initiatives.
• Legal Compliance: We may disclose your information to comply with laws, respond to government requests, or protect the rights and safety of our guests and staff.

Non-Personal Information

We may collect non-personal or anonymous information when you visit our sites, such as browser type, operating system, and pages visited. This information helps us enhance your online experience. Technologies like cookies may be used to personalize content. You can delete cookies through your browser settings.

Links to Third-Party Sites

Our websites may contain links to third-party sites. We are not responsible for the collection or use of your information by these sites. We recommend reviewing their privacy policies before providing any personal information.

Data Security

We implement administrative, technical, and physical measures to protect your personal information against loss, theft, misuse, and unauthorized access. However, no security system is entirely foolproof. We advise against sending sensitive personal information via email.

Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Opt-Out Options

If you wish to opt-out of receiving marketing communications, please email us at info@brandiet.xyz. While we will update your preferences promptly, please note that we cannot remove your information from the databases of affiliates or partners with whom we have already shared it.

Policy Modifications

Amoraya Hotels may update this Privacy Policy from time to time. Changes will be posted on our website without prior notice.

Contact Us

For any questions or concerns regarding this policy, please contact us at info@brandiet.xyz. We are here to help!